A few days ago Cox sent the following message to me.
It has the subject line 'Important Notice Regarding Your Cox Email'.
Needless to say, this is infuriating. I am paying Cox for access to an email account that is not public. In addition to restricting the size of my e-mail box to 2 GB now Cox has decided that I cannot keep messages for more than 150 days.
Many e-mail providers are totally free and you get to have at least 10 GB of space but a company that I pay money for this basic service cannot fulfill its obligations. To add salt to injury they pretend in their communication that it is not even their fault.
I contacted Cox customer service to try to have my e-mail box restored and they told me that there is nothing they can do to recover my messages. Amazing. This is one of the reasons I thoroughly hate Cox Communications.
Cox Communications is arrogant, behaves like a de-facto monopoly, and restricts -via monopoly pricing- the free flow of information in this country.